top of page

My Items

I'm a title. ​Click here to edit me.

Product Owner (m/f/d)

Product Owner (m/f/d)

Are you a creative, innovative, and inspiring personality with a passion for software development, data, and UI? Do you like to drive the success of our R&D department? Then we would love to meet you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Product Owner you are responsible for actively driving the success of our R&D department. You will work closely with the development team to coordinate and translate the business wishes into requirements for our software solution. You report directly to the COO. In this role, you will be a fundamental part of our growth strategy and will be responsible for the following tasks: Managing, collaborating and sparring with the R&D team on used techniques and processes Research & development and testing of new functionalities and modules, driven by the Business development (Sales) team Ensuring optimal user-experience of the Smart Supply tool, from log-in to log-out Continuous improvement of the customer portal, security, and functions Partially designing user interfaces Responsible for monitoring the scope, planning, budgeting and results of implementations of new versions Supervising the implementation process of new versions of the Smart Supply tool (3-4 times a year) Ensuring up-to-date documentation Work closely together with the Customer Success team Discussion partner at all levels of the organization and for our clients Your profile This is an opportunity for anyone with the following qualifications: 3+ years of experience in the IT/fashion/SaaS industry as Product owner Good presentation and communication skills Talent to convey complex information in a simple, concise manner A convincing personality combined with technical understanding of the software development process Results-oriented with attention to detail Being able to multitask multiple objectives and projects Ability to manage your workload, work efficiently and meet deadlines Excellent in English speaking and writing   What’s in it for you?  You are an essential part of our growth strategy. You will actively contribute to the success of Chainbalance and continue your career with further opportunities: You will benefit from the success of the company with a competitive compensation package that includes your gross salary and other attractive employee benefits. The development of our team and each member is essential to our success, so we give you a budget for personal development. Work with an ambitious and international team aiming to turn the fashion industry upside down.  Work with international fashion brands, such as Triumph, adidas, PVH, Just Brands or Garcia Work from an inspiring office location in Breda (HQ), hybrid working is possible. Everything you need to work, such as laptop, phone - it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Product Owner (m/f/d)

Product Owner (m/f/d)

Are you a creative, innovative, and inspiring personality with a passion for software development, data, and UI? Do you like to drive the success of our R&D department? Then we would love to meet you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Product Owner you are responsible for actively driving the success of our R&D department. You will work closely with the development team to coordinate and translate the business wishes into requirements for our software solution. You report directly to the COO. In this role, you will be a fundamental part of our growth strategy and will be responsible for the following tasks: Managing, collaborating and sparring with the R&D team on used techniques and processes Research & development and testing of new functionalities and modules, driven by the Business development (Sales) team Ensuring optimal user-experience of the Smart Supply tool, from log-in to log-out Continuous improvement of the customer portal, security, and functions Partially designing user interfaces Responsible for monitoring the scope, planning, budgeting and results of implementations of new versions Supervising the implementation process of new versions of the Smart Supply tool (3-4 times a year) Ensuring up-to-date documentation Work closely together with the Customer Success team Discussion partner at all levels of the organization and for our clients Your profile This is an opportunity for anyone with the following qualifications: 3+ years of experience in the IT/fashion/SaaS industry as Product owner Good presentation and communication skills Talent to convey complex information in a simple, concise manner A convincing personality combined with technical understanding of the software development process Results-oriented with attention to detail Being able to multitask multiple objectives and projects Ability to manage your workload, work efficiently and meet deadlines Excellent in English speaking and writing   What’s in it for you?  You are an essential part of our growth strategy. You will actively contribute to the success of Chainbalance and continue your career with further opportunities: You will benefit from the success of the company with a competitive compensation package that includes your gross salary and other attractive employee benefits. The development of our team and each member is essential to our success, so we give you a budget for personal development. Work with an ambitious and international team aiming to turn the fashion industry upside down.  Work with international fashion brands, such as Triumph, adidas, PVH, Just Brands or Garcia Work from an inspiring office location in Breda (HQ), hybrid working is possible. Everything you need to work, such as laptop, phone - it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Product Owner (m/f/d)

Product Owner (m/f/d)

Are you a creative, innovative, and inspiring personality with a passion for software development, data, and UI? Do you like to drive the success of our R&D department? Then we would love to meet you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Product Owner you are responsible for actively driving the success of our R&D department. You will work closely with the development team to coordinate and translate the business wishes into requirements for our software solution. You report directly to the COO. In this role, you will be a fundamental part of our growth strategy and will be responsible for the following tasks: Managing, collaborating and sparring with the R&D team on used techniques and processes Research & development and testing of new functionalities and modules, driven by the Business development (Sales) team Ensuring optimal user-experience of the Smart Supply tool, from log-in to log-out Continuous improvement of the customer portal, security, and functions Partially designing user interfaces Resp Edit onsible for monitoring the scope, planning, budgeting and results of implementations of new versions Supervising the implementation process of new versions of the Smart Supply tool (3-4 times a year) Ensuring up-to-date documentation Work closely together with the Customer Success team Discussion partner at all levels of the organization and for our clients Your profile This is an opportunity for anyone with the following qualifications: 3+ years of experience in the IT/fashion/SaaS industry as Product owner Good presentation and communication skills Talent to convey complex information in a simple, concise manner A convincing personality combined with technical understanding of the software development process Results-oriented with attention to detail Being able to multitask multiple objectives and projects Ability to manage your workload, work efficiently and meet deadlines Excellent in English speaking and writing   What’s in it for you?  You are an essential part of our growth strategy. You will actively contribute to the success of Chainbalance and continue your career with further opportunities: You will benefit from the success of the company with a competitive compensation package that includes your gross salary and other attractive employee benefits. The development of our team and each member is essential to our success, so we give you a budget for personal development. Work with an ambitious and international team aiming to turn the fashion industry upside down.  Work with international fashion brands, such as Triumph, adidas, PVH, Just Brands or Garcia Work from an inspiring office location in Breda (HQ), hybrid working is possible. Everything you need to work, such as laptop, phone - it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Junior Marketing Manager (m/f/d) part-time in Berlin

Junior Marketing Manager (m/f/d) part-time in Berlin

Are you a creative, innovative, and inspiring personality with a passion for communication and contributing to a fast-growing company? Do you enjoy planning events and working on marketing campaigns? Then we would like to get to know you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Junior Marketing Manager (m/f/d), you are the communicative link between the company and its stakeholders. Your main tasks include creating visual and textual content for brand and product storytelling for different channels like LinkedIn, website and content partners like Fashion United in German and English. You will work closely with the Business Development team to support their communication with prospects and customers and put them in the best possible light. Creating B2B visual and textual content to communicate Chainbalance’s solution in a marketing and sales context  Regularly create blog posts, social media posts, and articles with our current communication goals in mind  Communicating internally and externally about Chainbalance, targeting various stakeholders with accurate messaging Designing compelling presentations and sales materials facilitating our communication of complex technology architectures, frameworks, and tools Creating customer success stories or case studies and PR articles in close collaboration with our content partners Data-driven development and updating of existing content elements  Proactively participate in the development of a next-generation B2B brand Event management for several external and internal events. Your profile This is an opportunity for anyone with the following qualifications: You are pursuing or have a degree in marketing/communications management, economics or a similar course of study, or equivalent professional experience. You already have some experience in B2B marketing.  You are fluent in German and English; other languages are advantageous. You are experienced in using creative suites such as Adobe or Figma and can implement ideas independently.  You are well-versed in the use of all Microsoft Office tools. You have strong communication skills that can create clear product communication and get to the heart of complex issues. Ideally, you have professional experience in the apparel industry.   What’s in it for you?  You are an essential part of our growth strategy. You will actively contribute to the success of Chainbalance and continue your career with further opportunities: You will benefit from the company's success with a competitive compensation package that includes your salary. The development of our team and each member is essential to our success, so we give you a budget for personal growth Work with an ambitious and international team aiming to turn the fashion industry upside down.  Working with international fashion brands like Triumph, adidas, or PVH. Work in an inspiring office location in Berlin, hybrid working is possible. Everything you need to work, such as a laptop, phone – it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Junior Marketing Manager (m/f/d) part-time in Berlin

Junior Marketing Manager (m/f/d) part-time in Berlin

Are you a creative, innovative, and inspiring personality with a passion for communication and contributing to a fast-growing company? Do you enjoy planning events and working on marketing campaigns? Then we would like to get to know you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Junior Marketing Manager (m/f/d), you are the communicative link between the company and its stakeholders. Your main tasks include creating visual and textual content for brand and product storytelling for different channels like LinkedIn, website and content partners like Fashion United in German and English. You will work closely with the Business Development team to support their communication with prospects and customers and put them in the best possible light. Creating B2B visual and textual content to communicate Chainbalance’s solution in a marketing and sales context  Regularly create blog posts, social media posts, and articles with our current communication goals in mind  Communicating internally and externally about Chainbalance, targeting various stakeholders with accurate messaging Designing compelling presentations and sales materials facilitating our communication of complex technology architectures, frameworks, and tools Creating customer success stories or case studies and PR articles in close collaboration with our content partners Data-driven development and updating of existing content elements  Proactively participate in the development of a next-generation B2B brand Event management for several external and internal events. Your profile This is an opportunity for anyone with the following qualifications: You are pursuing or have a degree in marketing/communications management, economics or a similar course of study, or equivalent professional experience. You already have some experience in B2B marketing.  You are fluent in German and English; other languages are advantageous. You are experienced in using creative suites such as Adobe or Figma and can implement ideas independently.  You are well-versed in the use of all Microsoft Office tools. You have strong communication skills that can create clear product communication and get to the heart of complex issues. Ideally, you have professional experience in the apparel industry.   What’s in it for you?  You are an essential part of our growth strategy. You will actively contribute to the success of Chainbalance and continue your career with further opportunities: You will benefit from the company's success with a competitive compensation package that includes your salary. The development of our team and each member is essential to our success, so we give you a budget for personal growth Work with an ambitious and international team aiming to turn the fashion industry upside down.  Working with international fashion brands like Triumph, adidas, or PVH. Work in an inspiring office location in Berlin, hybrid working is possible. Everything you need to work, such as a laptop, phone – it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Junior Marketing Manager (m/f/d) part-time in Berlin

Junior Marketing Manager (m/f/d) part-time in Berlin

Are you a creative, innovative, and inspiring personality with a passion for communication and contributing to a fast-growing company? Do you enjoy planning events and working on marketing campaigns? Then we would like to get to know you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Junior Marketing Manager (m/f/d), you are the communicative link between the company and its stakeholders. Your main tasks include creating visual and textual content for brand and product storytelling for different channels like LinkedIn, website and content partners like Fashion United in German and English. You will work closely with the Business Development team to support their communication with prospects and customers and put them in the best possible light. Creating B2B visual and textual content to communicate Chainbalance’s solution in a marketing and sales context  Regularly create blog posts, social media posts, and articles with our current communication goals in mind  Communicating internally and externally about Chainbalance, targeting various stakeholders with accurate messaging Designing compelling presentations and sales materials facilitating our communication of complex technology architectures, frameworks, and tools Creating customer success stories or case studies and PR articles in close collaboration with our content partners Data-driven development and updating of existing content elements  Proactively participate in the development of a next-generation B2B brand Event management for several external and internal events. Your profile This is an opportunity for anyone with the following qualifications: You are pursuing or have a degree in marketing/communications management, economics or a similar course of study, or equivalent professional experience. You already have some experience in B2B marketing.  You are fluent in German and English; other languages are advantageous. You are experienced in using creative suites such as Adobe or Figma and can implement ideas independently.  You are well-versed in the use of all Microsoft Office tools. You have strong communication skills that can create clear product communication and get to the heart of complex issues. Ideally, you have professional experience in the apparel industry.   What’s in it for you?  You are an essential part of our growth strategy. You will actively contribute to the success of Chainbalance and continue your career with further opportunities: You will benefit from the company's success with a competitive compensation package that includes your salary. The development of our team and each member is essential to our success, so we give you a budget for personal growth Work with an ambitious and international team aiming to turn the fashion industry upside down.  Working with international fashion brands like Triumph, adidas, or PVH. Work in an inspiring office location in Berlin, hybrid working is possible. Everything you need to work, such as a laptop, phone – it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Faces behind Chainbalance - Ihor Bazhan

Faces behind Chainbalance - Ihor Bazhan

Von der E-Gitarre und Radfahren zum IT-Infrastrukturingenieur bei Chainbalance. Ihor Bazhan ist nicht nur in seiner Rolle bei Chainbalance hervorragend, sondern bringt auch eine einzigartige Mischung aus Leidenschaft und Fachwissen mit. Was hat ihn dazu inspiriert, in der Welt der IT zu arbeiten? Welche Lieder jammt er am liebsten auf seiner Gitarre? Hol dir einen Kaffee und erfahre mehr über einen unserer Zauberer hinter den Kulissen.   Als einer seiner Freunde ihn 2004 einlud, bei einem Radiosender als Funker zu arbeiten, eröffnete sich für Ihor die Welt der Technik. Die bunte Mischung von Geräten, darunter auch Computer, beeindruckte ihn und beeinflusste seine zukünftige Berufswahl. Nach einer langen Reise der Selbstfindung in verschiedenen IT-Bereichen wie Softwareentwicklung, Fehlersuche und Dump-Analyse führte ihn sein Weg zum Studium der Computersysteme und Netzwerke an der Nationalen Technischen Universität Cherson. Mit seinem Bachelor-Abschluss und den zuvor erworbenen Kenntnissen war es ein Leichtes, in der IT-Infrastruktur sowohl in On-Premises als auch in der Cloud zu arbeiten.   Er begann als Freiberufler und arbeitete für verschiedene IT-Unternehmen, bis ein Freund ihm vorschlug, sich Chainbalance anzusehen. Hier fand er ein schnell wachsendes Unternehmen, in dem er experimentieren und sich weiterentwickeln konnte - genau das, wonach er gesucht hatte.   Ihor schätzt die Möglichkeiten, die Chainblanace für eine kontinuierliche Entwicklung bietet. Im Gegensatz zu traditionellen Rollen, bei denen man auf die Wartung der bestehenden Infrastruktur beschränkt ist, ermutigen wir unser Team, sich aktiv an der Weiterentwicklung der Infrastruktur des Unternehmens zu beteiligen. „Das wirkt sich sowohl auf das Unternehmen als auch auf mein persönliches Wachstum als Infrastrukturingenieur positiv aus“, fügt er hinzu. Weitere Pluspunkte für ihn sind, die unabhängige Arbeit und seine Selbstbestimmung für Priorisierungen und Zeiteinteilungen. Die Zusammenarbeit mit anderen Fachleuten in einer warmen und freundlichen Atmosphäre, gibt ihm Freude und die Kameradschaft innerhalb unseres Teams ist etwas, das er genießt und sehr schätzt, da es die Arbeitserfahrung verbessert. Außerhalb der Arbeit hat Ihor vielfältige Interessen, die ihn mit Energie versorgen, die für seine Selbstverbesserung unerlässlich ist. Er spielt E-Gitarre (am liebsten Metallica), fährt Cross-Country und Downhill mit dem Rad und erkundet neue Orte. Seine Freizeit mit körperlicher Betätigung und Musik zu verbringen, motiviert ihn, seine Leidenschaften weiterzuverfolgen.

More
Faces behind Chainbalance - Ihor Bazhan

Faces behind Chainbalance - Ihor Bazhan

From strumming electric guitar chords and cycling to IT Infrastructure Engineer at Chainbalance. Ihor Bazhan does not only excel in his role at Chainbalance, but also brings a unique blend of passion and expertise to the table. What inspired him to work in the world of IT? What is his favorite band to jam on his guitar? Get a coffee and learn more about one of our magicians behind the scenes.   When one of his friends invited him to work as a radio board operator at a radio station in 2004, the world of technology opened for Ihor. The colorful mix of equipment, including computers, impressed him and influenced his future career choice. After a long journey of self-discovery in various IT fields, such as software development, debugging, and dump analysis, his path led him to study computer systems and networks at the Kherson National Technical University. With his bachelor’s degree and previously acquired skills, it was easy to start working in IT infrastructure, both on-premises and in the cloud.   He freelanced and worked for different IT companies until a friend invited him to look into Chainbalance. Here, he found a fast-growing company where he could experiment and develop – exactly what he was looking for. Ihor values the opportunity Chainblanace provides for continuous development. Unlike traditional roles where one might be confined to maintaining existing infrastructure, we encourage our team to actively participate in evolving the company's infrastructure. “This has a positive impact on both the company and my personal growth as an Infrastructure Engineer,” he adds. Other advantages include being independent in his work, being trusted to determine his priorities, and managing his time. Collaborating with fellow professionals in a warm and friendly atmosphere, as well as the camaraderie among our team, is something he enjoys and values highly as it improves the overall work experience. Outside of work, Ihor has diverse interests, which provide him with energy vital for his self-improvement. From playing the electric guitar (preferably Metallica) to cross-country, downhill cycling, and exploring new locations, spending his free time with physical activity and music motivates him to continue pursuing his passions.

More
Faces behind Chainbalance - Ihor Bazhan

Faces behind Chainbalance - Ihor Bazhan

From strumming electric guitar chords and cycling to IT Infrastructure Engineer at Chainbalance. Ihor Bazhan does not only excel in his role at Chainbalance, but also brings a unique blend of passion and expertise to the table. What inspired him to work in the world of IT? What is his favorite band to jam on his guitar? Get a coffee and learn more about one of our magicians behind the scenes.   When one of his friends invited him to work as a radio board operator at a radio station in 2004, the world of technology opened for Ihor. The colorful mix of equipment, including computers, impressed him and influenced his future career choice. After a long journey of self-discovery in various IT fields, such as software development, debugging, and dump analysis, his path led him to study computer systems and networks at the Kherson National Technical University. With his bachelor’s degree and previously acquired skills, it was easy to start working in IT infrastructure, both on-premises and in the cloud.   He freelanced and worked for different IT companies until a friend invited him to look into Chainbalance. Here, he found a fast-growing company where he could experiment and develop – exactly what he was looking for. Ihor values the opportunity Chainblanace provides for continuous development. Unlike traditional roles where one might be confined to maintaining existing infrastructure, we encourage our team to actively participate in evolving the company's infrastructure. “This has a positive impact on both the company and my personal growth as an Infrastructure Engineer,” he adds. Other advantages include being independent in his work, being trusted to determine his priorities, and managing his time. Collaborating with fellow professionals in a warm and friendly atmosphere, as well as the camaraderie among our team, is something he enjoys and values highly as it improves the overall work experience. Outside of work, Ihor has diverse interests, which provide him with energy vital for his self-improvement. From playing the electric guitar (preferably Metallica) to cross-country, downhill cycling, and exploring new locations, spending his free time with physical activity and music motivates him to continue pursuing his passions.

More
Customer Success Manager (m/f/d)

Customer Success Manager (m/f/d)

Are you a creative, innovative, and inspiring personality with a passion for customer success and expansion? And do you like to drive the success of our customers? Then we would love to meet you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Customer Success Manager, you are responsible for actively driving the success of our customers. You will work closely with the development team to coordinate onboarding and support. You report directly to the COO.  In this role, you will be a fundamental part of our growth strategy, and will be responsible for the following tasks: You are the first point of contact for our customers, identify potentials proactively and drive the customers success Manage a portfolio of 5-10 enterprise customers Build relationships, develop strategic roadmaps and success plans Visit customers on-site or talk through web sessions remotely Customer loyalty and happiness Responsibility for all key activities in the customer lifecycle, such as onboarding, pilot, workshops, rollouts, and review sessions Contact person for key customer issues and proactively avoid them by effectively aligning with internal and external stakeholders Continuously improve our processes and systems for project, service, and requirements management  Expanding the customer community as well as actively driving case studies and references Your profile This is an opportunity for anyone with the following qualifications: 2+ years of experience in the fashion/retail industry, e.g., Customer Success, Account Management, Merchandise Planner, Demand Planner or Project Manager Good presentation and communication skills Ability to be attentive to identify customer needs and anticipate them Talent to convey complex information in a simple, concise manner A convincing personality combined with a service mentality and customer orientation Results oriented, with attention to detail Being able to multitask multiple objectives and projects Ability to manage your workload, work efficiently and meet deadlines Excellent in German speaking and writing, plus sufficient English skills     What’s in it for you?  You are a key part of our growth strategy. Therefore, you actively contribute to the success of our customers and Chainbalance: You will benefit from the success of the company with a competitive compensation package that includes your gross salary and other attractive employee benefits. The development of our team and each member is an essential part of our success, so we give you your own budget for personal development. Work together with an ambitious and international team aiming to turn the fashion industry upside down. Working for international fashion brands, such as Triumph, adidas, PVH, Betty Barclay or Garcia Work from an inspiring office location in Berlin, hybrid working is possible. Everything you need to work, such as laptop, phone — it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Customer Success Manager (m/f/d)

Customer Success Manager (m/f/d)

Are you a creative, innovative, and inspiring personality with a passion for customer success and expansion? And do you like to drive the success of our customers? Then we would love to meet you! About us “Lost sales and overproduced goods are significant pain points in our apparel industry. Our vision is to create a more sustainable business with less unsold and overproduced merchandise.” Chainbalance is a fast-growing company focused on merchandise management throughout the entire value chain for wholesale and retail brands worldwide. Chainbalance is crucial in making the day-to-day operations of many merchandise teams more efficient and transparent. Our team, consisting of experts in fashion and development, is the key to our growth and success. We value people as our most important asset and work in an informal culture based on trust, support, and openness toward each other.  We strongly believe in our core values: teamwork, innovation, commitment, and authenticity. Innovation is the motor that drives people; therefore, we want to create and maintain an environment that gives everyone space, freedom, and creativity.
These challenges are waiting for you: As Customer Success Manager, you are responsible for actively driving the success of our customers. You will work closely with the development team to coordinate onboarding and support. You report directly to the COO.  In this role, you will be a fundamental part of our growth strategy, and will be responsible for the following tasks: You are the first point of contact for our customers, identify potentials proactively and drive the customers success Manage a portfolio of 5-10 enterprise customers Build relationships, develop strategic roadmaps and success plans Visit customers on-site or talk through web sessions remotely Customer loyalty and happiness Responsibility for all key activities in the customer lifecycle, such as onboarding, pilot, workshops, rollouts, and review sessions Contact person for key customer issues and proactively avoid them by effectively aligning with internal and external stakeholders Continuously improve our processes and systems for project, service, and requirements management  Expanding the customer community as well as actively driving case studies and references Your profile This is an opportunity for anyone with the following qualifications: 2+ years of experience in the fashion/retail industry, e.g., Customer Success, Account Management, Merchandise Planner, Demand Planner or Project Manager Good presentation and communication skills Ability to be attentive to identify customer needs and anticipate them Talent to convey complex information in a simple, concise manner A convincing personality combined with a service mentality and customer orientation Results oriented, with attention to detail Being able to multitask multiple objectives and projects Ability to manage your workload, work efficiently and meet deadlines Excellent in German speaking and writing, plus sufficient English skills     What’s in it for you?  You are a key part of our growth strategy. Therefore, you actively contribute to the success of our customers and Chainbalance: You will benefit from the success of the company with a competitive compensation package that includes your gross salary and other attractive employee benefits. The development of our team and each member is an essential part of our success, so we give you your own budget for personal development. Work together with an ambitious and international team aiming to turn the fashion industry upside down. Working for international fashion brands, such as Triumph, adidas, PVH, Betty Barclay or Garcia Work from an inspiring office location in Berlin, hybrid working is possible. Everything you need to work, such as laptop, phone — it is your choice.   We are looking forward to meeting you! A resume and a short letter of application are sufficient for us, everything else we prefer to find out in a personal interview. Send your application to jobs@chainbalanc e.com

More
Merchandising für die Zukunft – Smart Supply 2.9

Merchandising für die Zukunft – Smart Supply 2.9

Nach harter Arbeit unseres R&D-Teams können wir nun die Veröffentlichung des ersten Versions-Updates im Jahr 2024 feiern - Smart Supply 2.9. Von der verbesserten Homepage über erweiterte Einblicke in Datentransmission oder Produkthistorie bis hin zu zwei neuen Empfehlungen. Tauchen wir ein:   Fehlende Größen zur Vervollständigung des Sets Die zugewiesene Größenkurve für jeden Point of Sale (POS) ist in der Regel vordefiniert, doch es werden Fehler gemacht. Mit dieser neuen Funktion können Sie in wenigen Sekunden überprüfen, welche Optionen eine unvollständige Größenkurve aufweisen.   Sie planen Ihr Inventar und stellen sicher, dass jede Filiale über die erforderlichen Größen Ihrer Produkte verfügt. Aber vielleicht ist die Größe einer Option in einer bestimmten Filiale nicht verfügbar oder sie ist nicht einmal für das Replenishment freigegeben.   An dieser Stelle kommt die Empfehlung für fehlende Größen ins Spiel. Standardmäßig wird geprüft, ob eine Größe in einer Filiale fehlt, aber innerhalb des für die Nachbestellung freigegebenen Größenbereichs liegt. Sie können es weiter anpassen, um alle Größen oder verschiedene Nachschubstatus zu berücksichtigen. Empfehlung für Nicht-Verkäufer: Entfernen Sie, was sich nicht verkauft Manchmal verkauft sich ein Stück nicht oder hat schon vor einiger Zeit aufgehört, sich zu verkaufen. Vielleicht kommt eine Größe oder eine Option bei den Kund:innen an einem bestimmten Standort nicht an. Diese Produkte zu erkennen, ist der Schlüssel zur Optimierung Ihrer Lagerbestände und zur Maximierung der Rentabilität. Warum sollten Sie Ihr Geschäft mit Beständen blockieren, die sich nicht verkaufen?   Durch die Analyse der Verkaufsdaten und der Verfügbarkeit ermittelt Smart Supply die Artikel, die nicht wie erwartet aus den Regalen verkauft werden. Sie können die Empfehlungen genau auf Ihre Bedürfnisse abstimmen.   Verbesserte Homepage Aber das ist noch nicht alles. Smart Supply 2.9 bringt auch Verbesserungen für die Homepage und den Ladenstatus. Jetzt können Sie die meistverkauften Artikel einfach visualisiert sehen und mit nur einem Klick wertvolle Einblicke in Ihre Bestseller gewinnen. Was ist sonst noch neu? Verbesserte Filialstatusseite mit umfassenden Schnappschüssen des Auffüllstatus von SKU-Standorten in verschiedenen Filialen. Tiefere Einblicke in Ihre gesendeten Smart Order Proposal - Sie erhalten einen umfassenden Überblick über die Performance Ihrer Smart Order Proposal auf Storeebene. Das erweiterte Fenster mit der Artikelhistorie bietet den Benutzern einen detaillierten Überblick über die historischen Daten für jeden SKU-Standort und ermöglicht so eine bessere Analyse und Entscheidungsfindung.   Kontinuierliche Innovation für eine glänzende Zukunft Mit jedem Update sind wir bestrebt, Ihnen die Werkzeuge und Erkenntnisse zur Verfügung zu stellen, die Sie benötigen, um in der heutigen wettbewerbsorientierten Fashion Welt die Nase vorn zu haben. Smart Supply 2.9 ist der jüngste Schritt auf unserem Weg, das Merchandising und Replenishment zu revolutionieren.   Möchten Sie mehr erfahren? Erfahren Sie noch heute mehr über Smart Supply und erschließen Sie sich eine Welt voller Möglichkeiten für Ihr Unternehmen: info@chainbalance.com

More
bottom of page